03 May 2013

May 2013 – A quick look at sugar coated devices and trendy Operating Systems

It’s finally here; the Samsung Galaxy S4 is now available from EtherTech.

With a feature rich design – Dual camera / Dual Shot capability – you can simultaneously shoot front and rear to capture every moment. Air gesture / Air View to answer calls or scroll with Air Gesture by waving your hand across the screen.

With a technical specification to outclass its biggest competition (IPhone 5); its Quad-core processor, full HD display (1920 x 1080), and a host of other goodies such as dual SIM capability is exhibited this month.

You can have access to both personal and business mobile numbers under the one handset; now making the Samsung Galaxy S4 an exceptional communicator as a business handset.

Last month Microsoft overall increased usage of its operating systems worldwide particularly Windows 7 and Windows 8 having reached new highs with 55.9% and 6.7% respectively.  It looks like the adoption of Windows 8 has started to gain traction.  Windows XP users are on the slide to a new low of 17.6%.

This looks to be the start of people looking to the future of operating systems – changing from the vastly outdated Windows XP operating system, which will no longer be supported as of April 8 2014.


Good to know…

If you have a smartphone and tend to use Microsoft Lync on your PC or laptop at work or home, then why not download for free the Lync 2013 app from the ‘Play Store’ (Android) or ‘App Store’ (iPhone), giving you mobility on the move to attend / host meetings.

The HP ElitePad series is extremely well built and has an assortment of impressive add-ons and accessories.

This fresh Windows 8 tablet and its business-oriented system offers the widest range of tablet accessories we’ve seen to date, making it very flexible for mobile, home, and office use.

The ElitePad means you can take the Internet where life takes you. The tablet is easy to use and provides multi-touch where you can interact with all subject material quickly.

Be creative and act smart with good planning and future proof a growing business with the right tools and latest technologies in your industry today.

Call us today to see how we can help.

04 Apr 2013

Apr 2013 – A Quick review of April Fools Day humour and Trends that are affecting business IT

Happy Easter to everyone! By the time you read this Easter will be a distant memory as the reality of work sets back in <sigh>

With Easter of course comes the annual April Fool’s Day parade of humour from various sources, including my favourite which was Virgin who launched their glass bottomed plane; YouTube who announced they were shutting down after 8 years of video submissions and announcing an overall winner in 2023 after reviewing every video that has been entered; and of course the White house who released their special video message from the ‘president’.  Even Google Maps launched their ‘treasure island’ – an underwater mapping service. All very funny, but ultimately all this was only a minor distraction from some of the bigger stories of the month.

Dell has caused shock waves with an announcement that its financial future is looking grim, and blamed slow Windows 8 adoption, and slow PC sales.

What Dell and other manufacturers are now observing is that the migration of corporates to Windows 7 from Windows XP is now nearing completion and with the new advent of Cloud based ‘Virtual Desktops’, the need to refresh business PC hardware every 2-3 years is diminishing.

Trailing off the end of that, Microsoft have announced they will be launching the first and only preview of their next operating system.  Not to be confused with Gmail’s April fool’s joke, Microsoft have codenamed this new Operating system “Blue”.  Expect more information on what Windows Blue will offer after the developer conference demonstrates this product for the first time in June.  It looks like Microsoft has finally transitioned to their model of releasing new Operating Systems like Apple does – every 18 – 24 months and comes as no surprise to us as Microsoft anticipated this change after the 7 year wait between XP and Vista caused a bit of an uproar.

This leads us to a new opportunity for you which is Volume Licensing.  We have discussed this before but the cost of licensing versus the benefits hasn’t really been there.  Today with the advent of EtherTech Cloud, Office 365 and every small business wanting more bang for their buck, it seems the Volume Licensing option has arrived and is more attractive today than just 18 months ago.

Speaking of cloud (as we always do), we have witnessed a similar trend with a majority of our clients now moving to cloud based applications like Hosted Exchange and Hosted SharePoint.  Moving these technologies to the cloud are allowing business owners to focus more time on their business, rather than worrying about ongoing support and day to day IT operations.

These migrations are relieving the requirement for local and expensive on-premise File Servers and Exchange Email Servers. The next  purchase you make after your transition to the cloud is complete, is more than likely to be a small NAS device, saving you thousands in new servers, storage and support,  then we simply sync it to the cloud for backup and you have a set-and-forget solution.

So until next month, it’s time for us to lose those extra chocolate kilo’s…

01 Mar 2013

Mar 2013 – EtherTech releases Cloud Based Antivirus solution !

Welcome to yet another month of Boffin!

This last month has caused a stir with the release of Office 2013 (as we reported last month), as its meant a lot of the older PC’s still out there with Windows XP no longer work with Office 2013 and means forced OS upgrades for many people..

EtherTech have a very limited number of MS Office 2010 licenses left, so if you need them, you better get in quick!

This month brings on that annual debate about which Antivirus software you should be using and whether or not it’s the best product for the job.

Over the years EtherTech have used and supported many different Antivirus applications from Cybec who became VET (an Australian Product), who were bought by Computer Associates (CA).  Our next forays were Sophos, then TrendMicro and finally Kaspersky.

The biggest problem we have faced no matter what the ‘brand’ of software is, is that the renewal and upgrade process every year or two requires additional support to upgrade licenses, install new versions and in most cases, increases your support costs and the associated bloat ware that come with newer versions.

Furthermore, we have no visibility of your threat status unless we attend the site and check the AV console.

The use of Antivirus solutions should be as simple to manage and ubiquitous as email.  Problem is, they’re typically not.

Enter EtherTech’s managed Antivirus Endpoint protection based on Trend Micro’s Worry Free Business Security Services.

This new system is a ‘business friendly’ solution, because not only does it support real-time anti-virus, anti-spam, and anti-malware, but it also supports web content filtering which a lot of you have been asking for.

Trend as we have realised over the years is not resource hungry and our solution does not require an on-premise Anti-virus management console. Everything is managed by us from one of Trend’s 4 data centres worldwide, improving the benefits of your AV solution even when you’re roaming about.

For only $5.50 per month per device, you get proactive license management, pay only for what you need, as you grow and gain the benefits of services like web filtering that normally cost $100’s more per network per annum.

The platform can secure Windows PC’s (Windows XP to Windows 8), Windows Servers (2003 to 2012), Virtual Servers (VMWare and Hyper-V), Apple Mac’s and Smartphones / Tablets (iOS/Android only, sorry no Windows Phones just yet).

The Web Content Filtering is a real gem as well. Imagine being able to block Facebook during business hours, but allow it only during lunchtime!

Give us a buzz if you would like more information, otherwise until next month ……

04 Feb 2013

Feb 2013 – Microsoft Launches Office 2013.. What do you need to know..

Microsoft Office 2013 is here!

 

With the official launch in Australia to the public on the 29th of January and with an emphasis on the cloud and social media platforms, the completion of the migration to the cloud for office is complete.

 

So which one is right for you?

 

 

The pricing for the Traditional version of the new Office 2013 suites that come with a physical DVD and 1 user license is as follows:

 

The ‘Home & Student’ (no Outlook) retails for $169 Inc. GST.

 

The ‘Home and Business’ (Inc. Outlook) retails for $299 Inc. GST.

 

The ‘Professional’ edition (incl. Access and Publisher) retails for $599 Inc. GST.

 

Volume license customers will be advised of new pricing once their renewals near expiry.

 

All versions also now include 5 GB of cloud storage on Microsoft’s SkyDrive service.

 

As a result of the move to cloud enabled technologies for ALL Microsoft Products, there are a number of options for you to consider.  First, is the traditional PC-based install, as well as the cloud-based offerings from EtherTech.  Running Office from the cloud in conjunction with SharePoint 2013, enables you to move, edit and change documents whenever and wherever you are, even if the device does not have office installed.  Think of it as Google Apps on steroids.

 

We are really excited about how these changes will affect the already existing client-base who are using SharePoint 2010 and Office 2010 online.  For those of you who are existing EtherTech subscribers, you will receive this upgrade to 2013 for FREE in March once we announce our new platforms for email, communications and collaboration.

 

For those of you who have been contemplating the change to the cloud, then we are only too happy to help you with this transition.  By renting Office 2013 from EtherTech, you receive free upgrades for the life of the contract, as well as limited free technical support.  Starting from just $15/month, now has never been a more affordable time to consider cloud for your business.

 

For those of you who are on Volume licensing with Software Assurance, you will have already received your new license codes back in October last year – yet another benefit for being on the Volume Licensing programme.

 

Finally, a caveat for Office 2013.  Firstly, Office 2010 is no longer available in Australia and stocks have already depleted.  Secondly, Office 2013 requires Windows 7 or Windows 8.  So for those of you who are on Windows XP, you will need to consider either new PC purchases or upgrades very soon.

For more information on Office 2013, please visit

http://microsoft.com/office.

 

See you next month!

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30 Jan 2013

Delivery disruptions due to weather to NSW & QLD

January 30, 2013

Re: Delivery disruptions due to weather

On behalf of our freight services provider StarTrack, we wish to advise of the following service updates for the flood affected areas of Queensland and northern New South Wales.

All major highways between Sydney, Brisbane and Townsville are closed in several sections and we have been informed by Police and the Road Transport Authority that this is likely to be the case for the rest of the week.

This will result in no freight being able to move in to or out of Queensland by road during this time, resulting in an immediate severe shortage of trailers.

Therefore is it requested that every effort is made not to despatch freight into Queensland and northern New South Wales until further notice.

We recommend that any urgent freight to any flood affected areas be done via air freight services; however delivery may be limited by road closures. Please be mindful that as freight is moved from road to air, there may be some delays due to limited aircraft capacity.

Grafton has been evacuated this morning and therefore freight will be held at the Grafton depot and moved to higher ground.

Further updates on the situation will be published on our website www.startrack.com.au
For further information on weather warnings for flood affected regions, please visit www.bom.gov.au
For further information on road and traffic changes, please visit http://livetraffic.rta.nsw.gov.au or www.rms.nsw.gov.au.

StarTrack are working with authorities and will endeavour to re-establish normal services in these regions as soon as possible.  Your patience and support during this time are appreciated.

If you have any questions, please contact us here at the EtherTech office on 1300-ETHERTECH.

08 Jan 2013

Jan 2013 – Whats new at CES in Las Vegas to keep us excited for 2013 ?

Happy new year all!  We hope you had a festive cheer or two and an afternoon siesta after all the food we no doubt consumed on Christmas day.

This month as always, we wrap up the Consumer Electronics Show in Las Vegas.  CES showcases all the latest gadgets and technology we are expected to see this year.

The big ticket (and we mean big) this year is Samsung with their 85 inch LED Smart TV.  Not only are they getting ridiculously big, but it’s the largest in the world.  It uses the new 4K HD technology which is twice the viewing density of 1080 Full HD displays (now considered 1K HD).  Expect new BluRay titles to start supporting 4K HD later this year.

 

Next on our hit list, is our personal favourite Windows 8 Laptop which is still yet to enter the Australian market.  It’s the Lenovo Yoga Ideapad that flips 360 degrees to become a tablet.  We think this product has great potential in Australia, however Lenovo have announced no plans to introduce the product in to the country.

But the coolest thing to come from Lenovo is the new Horizon 27 surface desktop / tablet / thing!  OK so this is not a tablet, nor is it a portable desktop.  It’s a 27” widescreen coffee table thing that takes computing to a new level.  What makes this special is the software under the hood of the tablet.  As you lay it flat, the interface changes and you can play games with dice rolling across the screen, for a complete immersive and interactive experience.

Netgear have not been shy of announcements at this year’s CES either.  With its new night-vision surveillance cameras for the home, Netgear have announced their new flagship Router – an all-in-one ADSL modem / router with built-in Gigabit Wireless Ethernet.  We’ve all heard of Wireless-G and N, now prepare for Wireless-AC where Wi-Fi speeds top 867mbps!

With Gigabit Ethernet LAN and WAN ports, this device will be a sure hit with those connected to the NBN.

 To wow your friends and office peers and to know what the latest is in tech for this year, head on down to the CES web site http://www.cesweb.org, or simply run a Google search on CES 2013 to get all the latest gossip.

And that’s a wrap for this month.  Next month, we will be discussing some of the changes to our cloud platform, introduction of some new products and prepare you all for the forthcoming release of Office 2013.

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