There are many technologies available with NBN (dependant on your geographical location), but as a certified NBN Business Adviser, EtherTech is more than capable of offering your business with the service you require at a much lower price point.
EtherTech has operated as an ISP since 1994. Throughout that time, we have developed expertise in every connection method available and NBN is no exception. We are a Business NBN Accredited Adviser, so can guide you through the nuances of Mixed Technology Modes, Traffic Classes, and Enhanced Service Levels.
If your business is already connected to the NBN, EtherTech can manage a seamless migration away from your current Retail Service Provider to us.
Mixed Technology Modes / MTM
The original NBN blueprint was simple: fibre delivered to every premises in Australia. This approach brought considerable time and cost pressures to the roll-out, and so with a change of government looking to cut costs, delivery methods intended to use existing copper infrastructure were introduced.
This made the NBN difficult to understand for many; so here is an overview of the connection types our customers are most likely to encounter:
|FTTP||Fibre to the Premises||
|FTTN||Fibre to the Node||
|FTTC||Fibre to the Curb||
|HFC||Hybrid Fibre Coaxial||
Enterprise Ethernet is an enterprise-grade offering for customers with higher bandwidth and performance requirements. Offering symmetrical bandwidth speeds ranging from 10Mbps to 1Gbps. Businesses in some areas may be eligible for a zero-cost build, but in most cases the build is paid for by the customer. Contact us for more information.
|Traffic Classes are a way of prioritising traffic as it flows through the NBN network. There are three different classes available|
|Traffic Class 1 (TC1)
Designed for Voice over Internet Protocol (VoIP).
|Traffic Class 2 (TC2)
Designed for business-grade applications and data services like video conferencing or real-time commerce applications.
|Traffic Class 4 (TC4)
For non-critical business applications and services.
Enhanced Service Level Agreements (eSLA)
Service level agreements are a ubiquitous part of IT. NBNCo offers business customers the option to pay an additional fee to be treated with higher priority when reporting faults.
All residential services are provisioned with a standard SLA.
|SLA or eSLA||Operational Period||Rectification Time|
|Standard||8am – 5pm, business days||5pm next business day|
|Enhanced-12||7am – 9pm||12 hours|
|Enhanced-12 (24/7)||24/7||12 hours|
|Enhanced-8||7am – 9pm||8 hours|
|Enhanced-8 (24/7)||24/7||8 hours|
|Enhanced-6||7am – 9am||6 hours|
|Enhanced-6 (24/7)||24/7||6 hours|
|Enhanced-4||7am – 9pm||>4 hours|
|>Enhanced-4 (24/7)||>24/7||>4 hours|